Get a review from every customer.
Reply to every review in seconds.
e-Reviews collects, manages and answers your reviews on Google and other platforms from one dashboard, with AI. More reviews, a stronger reputation, more customers.
Used by restaurants, cafés, hotels, beauty salons and shops.
Review page: Local People Coffee (Istanbul). Dashboard: demo account with sample data.
Real Results from Local Businesses
What our clients say
"e-Reviews has transformed our online reputation. In just 6 weeks we received more than 262 new, positive reviews, and our Google Business Profile rating rose from 3.7 to 4.3. That quick jump has done a lot for our brand's visibility and credibility."
— Ensar Koç
Store Manager, Panayır Gourmet
"Since we started using e-Reviews, the number of reviews on our Google Business Profile has gone up by 290%. Within a month our rating rose from 3.8 to 4.3 stars, and our online presence and credibility grew with it."
— Feyza
Manager, Social Lounge & Bakery
From collecting reviews to standing out on Google, all in one dashboard
Every step of e-Reviews, from the screen your customers see to your own dashboard.
Customers leave a review in seconds
A link sent by QR code, SMS, WhatsApp or email opens a simple page. Every customer sees the same two options: leave a review on Google or write to you directly.
- QR codes for tables, tills and receipts
- Automatic reminders for customers who haven't reviewed
- The page opens in the customer's phone language
A personal reply to every review, written by AI
Reviews from Google, Tripadvisor, Booking.com and other platforms arrive in one dashboard. AI reads each review and drafts a reply in your brand's voice; if you like, it answers Google reviews for you.
- Replies in the reviewer's language
- You set the tone and length
- Instant alerts for new reviews
See how many people find you on Google
Your Google Business Profile's last month on one screen: how often you appeared on Maps and in Search, and how many people asked for directions, called or visited your website. You also see the searches that found you.
- Maps and Search views
- Directions, calls and website clicks
- The search terms that found you
What are customers saying? Let AI sum it up
Sentiment analysis reads hundreds of reviews for you and explains, in a short report, what's going well and what to improve. Decisions are based on your customers' words, not guesswork.
Stand out on Google and in AI search
People now ask ChatGPT, Gemini and Perplexity for "the best coffee shop near me". A monthly report shows where these assistants rank you, and why.
- ChatGPT, Gemini, Perplexity and Grok rankings
- Tells you why if you're not on the list
- Update your Google profile without logging in to Google
Your best reviews on social media and your website
Turn positive reviews into Instagram and Facebook posts in one click. Add a review widget to your website as a carousel, grid or badge.
Step 1 shows Local People Coffee's real review page. The dashboard screens are from a demo account with sample data.
Trusted by local businesses:
One Plan, Every Feature
£29.99 + VAT per month per location — or £299.99 + VAT per year (two months free). No setup fee.
Frequently Asked Questions
e-Reviews is software that collects your reviews from Google, Tripadvisor, Booking.com and other platforms, manages them in one dashboard and answers them with AI.
No — and no service can do that safely. Google does not allow blocking negative reviews or asking only happy customers for reviews. e-Reviews asks all of your customers instead; as more satisfied customers speak up, your rating rises naturally. The "Message us" option also lets you hear about problems early.
Any business where customer reviews matter: restaurants, cafés, bars, hotels, shops, beauty salons and spas. If you have several locations, you manage them all from one account.
No. You connect your Google account; we prepare your QR code and invitation messages for you.
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